Strategy and solution
The State of Indiana selected Baker Tilly to assess the new federal requirements, address how to best approach the new regulations, build a comprehensive strategic plan, and then execute the project to support the new requirements. Key activities included:
- Completion of current and future state assessments
- Development of an IT road map that included technology, process and change management initiatives
- Execution and management of the multi-phase IT strategic plan and implementation of the IT road map
Phase One: Requirements definition, RFP and vendor evaluation
- Conducted requirements definition sessions and web service design sessions with the Indiana Bureau of Motor Vehicles, Department of Health and the Department of Corrections associated with critical integration requirements and web service design for information exchange
- Developed future-state process flow documentation
- Identified SVRS software vendors and managed the procurement process
- Assisted with project planning and the creation of a project charter
Phase Two: Design, development, testing, implementation and rollout
- Worked with the Office of Secretary of State, the Indiana Election Division, the Bureau of Motor Vehicle, the Department of Health, the Department of Corrections, Quest Information Systems and 92 counties to establish a program and project governance framework for design, development, testing and implementation of the strategic road map.
- Designed and implemented the approach to county coordination and change management
- Designed and implemented the application testing process and procedures for State User Acceptance Testing
- Rollout and post rollout support – the Baker Tilly team remains involved with the State of Indiana and its SVRS